Sales Course Content for Effective Sales Training
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Telephone selling is a commanding marketing tool

 

Tip:

Remember, in tele-sales, people cannot see you and you are not able to see their body language. So you need to consider these points;

  • Speak clearly and sound positive - but don't go over the top.
  • Keep the tempo going - sound busy
  • Stand up if you are making an important call
  • use visual words in your conversation

Telephone Selling 'MAGIC'

Maximise your selling opportunities

 

Used correctly the telephone is a fantastic sales tool that will enable you to maximise your selling and marketing opportunities. Used badly, the phone will stop you from making appointments and gathering vital information. This creates rejection and this is the main reason why so many people hate selling by telephone or 'cold calling'.

Selling By Telephone - Become A Telesales Professional

Many companies now understand the value of the telephone selling and what a commanding marketing tool it has become in the sales cycles. Our telephone selling course will show you how to use the phone. It will help you squeeze extra value out of every phone call you make. For those of you who only sell on the phone, this telephone selling course will provide you with the auditory techniques to get what you want, when you want it.

Telephone Selling Can Increase Sales.

Showing you how to use the phone and by improving your telephone techniques, you will regain your confidence and have a more positive and structured approach to tele-sales.

 

We will explain how selling by telephone fits into the overall sales cycle process. There are tips so you are more effective at objection handling, qualification and appointment setting. By improving your telesales abilities and learning to use language by asking the right questions, you will increase prospect generation and learn to close more effectivly.

Topics covered include:

  • Using Telephone Techniques
  • The Components of every Sale
  • Implementing Telephone Techniques
  • Benefits of Telephone Sales
  • First Impressions
  • 'Phonophobia'
  • The Stages of a Tele-Sale
  • Goal Setting
  • Call Structure
  • Conversation Openers
  • Fact Finding
  • 'Gate Keepers'
  • Reviving 'dead' Prospects
  • Objection Handling
  • Principles of Negotiation
  • Closing Skills
  • Three Ways to grow your Business

See the course structure here.

 

The telephone selling course is specifically designed to empower salespeople, regardless of level. You will learn methods and techniques that help to maximise the content of every telephone sales call you make, giving you confidence and ensuring optimum results for success. Don't forget that there is always an option to add mentoring to the program so you can bounce ideas off your trainer.

 

After spending time on the Telephone Selling MAGIC course, we predict you'll want to get back on the phone immediately, to test your newfound telephone skills and techniques.